Privacy policy

At wearzola.com, your privacy is a top priority. Please read our privacy policy details. ZoLa collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of information we collect from you on our website as well as information we collect directly from customers on the telephone or in our stores. Personal information relating to you and your order history are only available to you if you provide the correct password that you create on wearzola.com. After providing your password, you can edit or delete your information at any time through the My Account page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.

Information we share
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

Any personal information you provide to us on our website when you register or update an account, participate in a contest, sweepstakes, promotion or survey, join our mailing list, request a catalog, shop online, shop by telephone or request information (i.e. name, address, email address, telephone number and credit card information) is maintained through Shopify’s servers and in private files on our computers and internal systems.


All wearzola.com orders will be accepted and fully processed in and shipped from the United States and all information you provide will be maintained on Shopify web server and databases and on our internal systems. We may occasionally share our postal and email lists, as well as your shopping history (but not your credit card information), with third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not want us to share your personal information with these third parties, you may opt-out by emailing us at info@wearzola.com. Please include your name and postal address and write "do not share my information" in the subject line.

Customers who are California residents may request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at info@wearzola.com and write "California Privacy Rights" in the subject line.

We also may share your information with unaffiliated third parties who provide services to ZoLa such as helping us to maintain and manage our customer information, communicate with our customers, service our website, conduct promotions or surveys, order fulfillment, etc. ZoLa does not authorize any of these service providers to use or disclose customer information other than in connection with providing services to ZoLa.

In the event of a sale or merger of ZoLa our customer's personal information may be shared with the merged or purchasing entity. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.

Links to other sites

To enhance your shopping experience, the ZoLa site may have links to other sites. Those Web sites will have their own policies on privacy that you may wish to review. ZoLa has no responsibility for these linked Web sites.

Cookies

We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our website. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. ZoLa places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience - such as holding items in your shopping bag, accessing your address book, or providing you with customized pages based on your past viewing or purchasing preferences. We also use cookies to track traffic to different parts of the website in order to make improvements and optimize your shopping experience.

If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.

Changing Email Preferences

If you give us your email address either on the home page or when you register, or order, we will send you emails about promotions. To remove yourself from our email list, you may opt out of our email promotions by clicking the opt out link on the e-mails. When you supply your postal address when placing an order, you will receive promotional items (e.g., catalog, post cards) by mail. If you choose to give us your telephone number on the order form, it is for the purpose of contacting you regarding your order. We will not call you regarding promotions.

Privacy for children

ZoLa is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. ZoLa does not sell products for purchase by children, and all children's products we sell are for purchase by adults only.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Policy Changes & Questions

ZoLa may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us info@wearzola.com