Exchanges and shipping

Happiness guarantee

We like your style and we’re glad that you like ours. We trust you will love your Zola Underdog Polo Shirt and will wear it with pride to help spread the Be Awear movement. In the event that you are not completely satisfied with your order, please contact us.

We have a no-hassle, 30-day return policy from the day you receive your order for any unworn, unwashed merchandise.  If you need to return or exchange your item, please send us an email at noting the reason for the return or exchange and any other pertinent information.  

Customer Service

Have questions about a product? Want an update on your order? Contact our customer service team at


We do our best to ship all order within 2 business days, assuming items are in-stock, though most orders ship within 1 day.  If an item is on backorder or out of stock, we will contact you.  If you would like merchandise shipped to different locations, please place separate orders.

Pre-Orders & Backorders

We require payment in full to secure items on pre-order, back order.  Place your order online for a product that is available for pre-order or back order as you would any other product.  Funds will be transferred at the time of the transaction to secure stock and we will send you and confirmation email confirming your order and notifying you of the expected delivery date.  

Shipping Rates

We offer free ground shipping to the continental USA.  We charge a flat rate of $10 for orders to Canada, and $20 to the rest of the world.


We accept all major credit cards (Visa, AMEX, Mastercard, Discover), as well as PayPal.  We cannot accept cash, checks, or money orders.